Port my number | Virtual Voice
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Port my number

Keep your existing number

Moving to Virtual Voice doesn't mean a new number. We bring your current landline number across, for a one-off £19.99 inc VAT.

Can I keep my number?

Enter your current landline number and we'll tell you instantly.

How porting works

1

You request the port

Tell us your current number and provider at checkout. We handle all the paperwork, including the Customer Letter of Authority, on your behalf.

2

We arrange the switch

We coordinate with your old provider. Your existing line keeps working as normal throughout the process.

3

Your number goes live

Your number activates on Virtual Voice in 5 to 10 working days. We will confirm by email the moment it is ready.

BT bill showing 0191 number alongside same number on a smartphone
One-off fee
£19.99 inc VAT
Timeline
5 to 10 working days
Start my port→
Paperwork sorted for you
We handle the Customer Letter of Authority process for you as part of checkout. No printing, no posting and no chasing paperwork.

Before you switch

Will I lose service while porting?+
No. Your existing line keeps working right up until the moment your number activates on Virtual Voice, so there is no gap in service.
Which numbers can I port?+
Most UK geographic landline numbers can be ported. Tell us your number and provider and we will confirm before anything changes.
How long does it take?+
Typically 5 to 10 working days once we submit the request to your current provider. We will keep you updated by email at each stage.
How much does porting cost?+
A one-off £19.99 inc VAT, added at checkout. There are no ongoing fees for keeping your ported number.
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