You're losing jobs before they even ring

When a customer searches for a plumber at 11pm and sees your personal mobile number, they call, but if you don't answer, they call the next person on the list. There's no voicemail, no professional message, and no second chance.

Virtual Voice Office gives you a proper business number on an app on your existing phone. Professional voicemail, call forwarding, business hours, looking like an established firm for less than a month's worth of diesel.

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Keep your personal number private

Your business and personal numbers are completely separate. Job enquiries go to the app; personal calls go to your normal dialler. You decide which to answer.

Professional voicemail to email

Missed a call on site? An audio file of the voicemail lands in your inbox within seconds. Call them back when you're free.

Business hours setting

Set your working hours and out-of-hours calls play a professional message: "We're closed. Call back Monday or leave a voicemail." Stops evening interruptions without losing enquiries.

Grow from sole trader to a team

Take on an apprentice or office admin? Add them on their own extension for £8/mo. One main number, multiple people answering it.

Whatever the job, the phone should just work

Plumbers

A 24/7 emergency line on the same number as your daytime business line, calls route differently based on time of day. Emergency calls never go unanswered.

Electricians

Professional number with call recording for quoting calls. IVR handles new enquiries vs existing job updates. No more getting cut off mid-wiring.

Builders & contractors

A team package connects your site manager, estimator and admin on one number. Clients call the main number and reach the right person.

Decorators

Solo trader? Office Line is perfect: a professional number, voicemail to email and business hours for under £15 a month.

Heating engineers

Handle winter peak demand with call queuing. Every call gets through (no engaged tone) even when the boiler breakdowns are stacking up.

Landscapers & groundworkers

Seasonal businesses benefit from rolling monthly, scale up in spring, scale back in winter. No annual contract to be stuck in.

Compare plans

Simple pricing for sole traders

Office Line

£6.95/mo

ex VAT · billed monthly

✓1 direct-dial business number
✓iOS, Android, PC & Mac apps
✓Voicemail to email
✓Call forwarding & divert
✓Emergency address registered

Rolling monthly

Choose plan→

FULL SYSTEM

Office Pro

£12.95/mo

ex VAT · billed monthly

✓Everything in Office Line
✓2,000 inclusive UK landline & mobile minutes
✓Call recording (last 30 days) & voicemail transcription
✓Business hours & call routing
✓Hunt groups & call transfer
✓We configure your setup

Rolling monthly

Choose plan→

Growing a team? Build a multi-user package →

Questions from tradespeople

Do I need a new SIM or handset?+

No. Virtual Voice Office is an app on your existing iOS or Android phone. Your business number rings through the app alongside your personal number. No new phone needed.

What happens to calls when I'm on site with no signal?+

You can set calls to roll over to voicemail (with email notification), forward to another number, or play a professional out-of-hours message. Callers never just hear silence.

Can I have different ringtones for business and personal calls?+

Yes. Business calls come through the Virtual Voice Office app with your own chosen ringtone, so you always know before you answer whether it's a job enquiry or a personal call.

Can I use a local number even though I move around?+

Yes. Your 01 or 02 number is local to wherever you choose, not wherever you are. A Sunderland-based builder can carry a 0191 number even while working in Newcastle or Durham.

What if I expand and take on employees?+

Just upgrade. Add users and extensions at any time, £8/user/mo. Each new person gets their own direct-dial number and the app. No new hardware, no engineer visit.

A proper business number. No faff.